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Embassy Suites By Hilton Charlotte Concord Golf Resort & Spa, Concord
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Key details
About Resort
5400 John Q. Hammons Drive Nw,
Concord,
North Carolina,
United States of America,
28027,
North Carolina
Embassy Suites By Hilton Charlotte Concord Golf Resort & Spa features a full-service Spa Botanica and spacious all-suite accommodations equipped with microwaves and refrigerators. This 3-star Concord hotel offers extensive meeting spaces along with leisure amenities such as a golf course and multiple dining options.
Rooms & Amenities
Rooms at the Embassy Suites are designed for comfort, featuring a separate seating area, premium bedding, and high-speed internet access. Each all-suite accommodation includes a flat-screen TV, a tea and coffee maker, and either a sofa bed or additional beds to serve families or groups effectively.
Dining & Options
Dining options include Rocky River Grille, offering a casual menu with optional evening room service, and Caffeina's Marketplace Café for Starbucks beverages and light snacks. Additionally, guests are served a made-to-order breakfast each morning.
Leisure & Business
Leisure activities include access to the championship Rocky River Golf Course, which is recognized among the top 100 courses in North Carolina, along with an indoor swimming pool and a fitness center featuring a Peloton® Bike. The hotel also offers flexible meeting spaces suitable for events and gatherings.
Services & Local Area
The Embassy Suites features over 42000 square feet of meeting space, including a 28,800 square-foot ballroom, equipped with Wi-Fi and A/V equipment rental. Nearby attractions include Lowe's Motor Speedway and Concord Mills Mall, providing numerous shopping and dining choices.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore a range of transportation options for your spa getaway
City Center
Concord
7.5
mi
Airports
Concord Regional (usa)
3.5
mi
Charlotte Douglas International (CLT)
22.6
mi
Bus
Bus stop700 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Experience
“I indulged in the spa services which provided a serene atmosphere, and the treatments left me feeling rejuvenated.” view full review
Delectable Breakfast Buffet
“The breakfast spread was impressive with an omelette station that provided fresh, made-to-order options every morning.” view full review
Accessibility Features
“The hotel offered excellent accessibility features, making it easy for everyone to navigate the facilities comfortably.” view full review
Cozy Bedroom Comfort
“The bedroom was well-appointed with supportive bedding that ensured a restful night’s sleep for the entire family.” view full review
General
No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Barber shop
Coffee shop
Vending machines
Fireplace
Key card access
Sports & Fitness
Fitness center
Golf course
Services
Room service
Car rental
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Spa & Leisure
Indoor swimming pool
Sun terrace
Leisure/ TV room
Spa & wellness center
Steam room
Beauty treatment
Massage
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Location
5400 John Q. Hammons Drive Nw,
Concord,
North Carolina,
United States of America,
28027,
North Carolina
Map view
5400 John Q. Hammons Drive Nw,
Concord,
North Carolina,
United States of America,
28027,
North Carolina
City landmarks
10175 Weddington Road Ext
Great Wolf Lodge Water Park
4700 ft
Aquarium
SEA LIFE Centre Charlotte
1.3
mi
Stowe Lane
Hendrick Motorsports Complex
1.1
mi
5555 Concord Pkwy S Charlotte Motor Speedway
Zmax Dragway
1.2
mi
4345 Papa Joe Hendrick Blvd
Hendrick Motorsports 48
2300 ft
4425-4471 Papa Joe Hendrick Blvd
Hendrick Motorsports Museum and Team Shop
4900 ft
Aquarium
SEA LIFE Charlotte-Concord Aquarium
1.5
mi
Church
West Cabarrus Church
2200 ft
8955 Weddington Rd
Hector H.Henry
3200 ft
Amusement Park
Great Wolf Lodge
3100 ft
Golf Course
Rocky River Golf Club
3400 ft
Hendricks Motorsport
3700 ft
MagiQuest
3800 ft
Great Wolf Lodge Charlotte
4000 ft
5555 Concord Pkwy S
Dale Jarrett Racing Adventure
1.1
mi
5555 Concord Pkwy S
Richard Petty Driving Experience
1.2
mi
8461 Concord Mills Boulevard
The Speedpark at Concord Mills
2.1
mi
Stowes Chapel
1.1
mi
Jillian's
1.1
mi
Jeepers
1.2
mi
4545 Highway 29
Backing Up Classics Auto Museum
1.6
mi
Museums
Mustang Owner's Museum
1.7
mi
8111 Concord Mills Boulevard
SEA LIFE touchpool
1.4
mi
4600 Roush Pl
Roush Racing Inc
1.5
mi
Dave and Buster's
1.4
mi
Sea Life Aquarium
1.4
mi
Carolina Boxing Hall of Fame
1.4
mi
4545 Concord Pkwy S
Backing Up Classics
1.6
mi
Concord
MORRISON Motor Car MUSEUM
1.6
mi
Pitts Chapel
1.6
mi
Nearby
8955 Weddington Rd
Hector H.Henry
2000 ft
Restaurants
KFC
4700 ft
7751 Gateway Lane
OMG Donut & Bakery
4200 ft
10005 Weddington Road Ext
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
68%
loved the resort and would return for another relaxing stay
Spacious rooms
Great breakfast options
Maintenance issues
Crowded dining area
6.8/10
Nice
Rooms
6.8
Location
8.0
Service
5.6
Dining
7.6
Guest reviews
6.8/10
based on 5 reviews
8.5
8.5/10 based on 618 reviews
Billy
United States of America,
January
2025
7.4/10
I had a decent experience at this resort spa. The rooms were spacious and relatively clean, but there were some maintenance issues that should've been addressed. The dining options were good, especially the breakfast, but it got quite busy during peak hours. The pool area was nice and relaxing, although I wish it had been better maintained. I felt the value for money could be improved given the issues I encountered.
Rooms
7.0
The rooms were spacious and felt clean, but I did notice some maintenance issues that made my stay less comfortable.
Service
8.0
The service was generally responsive and courteous, but there was a slight delay in getting some requests fulfilled.
Location
9.0
The location was convenient for nearby attractions, making it easy to explore the area.
Dining
7.0
The breakfast offerings were great, but the dining area was a bit crowded when I was there, resulting in longer waits.
Facilities
6.0
The pool area was enjoyable, but it could've been better maintained for a resort spa experience.
Spacious rooms
Maintenance issues
Dan
United States of America,
December
2024
7.2/10
The hotel offers a spacious king suite that is great for families, and the breakfast has a decent variety. However, I was disappointed with the room cleaning service, which was only available at limited times and didn't meet my expectations. Overall, it was a decent stay, but the service could definitely improve.
Rooms
8.0
The king-suite was spacious and quite nice, which made our stay very comfortable.
Service
5.0
The room cleaning service was not satisfactory and limited to early noon hours.
Location
9.0
The hotel is in a great spot, perfect for shopping at Concord Mills and attending races.
Dining
7.0
The breakfast was decent with a good variety of options for everyone.
Facilities
7.0
The amenities were nice, but I did not use the pool during my stay.
Edward
United States of America,
December
2024
6.4/10
I had a bit of a mixed experience at this hotel. The space itself had its charm, and I appreciated the cleanliness of the common areas and the helpful housekeeping staff. However, the issues with the room led to some frustration, especially with the lack of sufficient amenities and the inconsistent Wi-Fi connection. Overall, there were highlights, like the comfortable beds and breakfast, but the service could definitely use some improvement.
Rooms
6.0
The rooms were somewhat clean but lacked essential details like adequate lighting and kitchenware. Also, the wi-fi connectivity was quite poor in the room areas.
Service
5.0
While the staff was nice during my stay, there were issues with responsiveness when it came to room changes and billing discrepancies.
Location
7.0
The hotel's location is decent; however, it was a bit chaotic when conferences were underway, making it feel crowded and hectic.
Dining
7.0
The breakfast was a notable highlight with good options available, but the service and preparation during peak times left much to be desired.
Facilities
7.0
Facilities like the lobby and common areas were aesthetically pleasing and kept clean, but some amenities did not function as expected.
Arthur
United States of America,
October
2024
6.6/10
My stay at the Embassy Suites was a mixed experience. The cleanliness of my room was impressive, and I truly enjoyed the quality of the breakfast. However, the property felt dated and in need of renovation, and I encountered issues with customer service that left me frustrated. I appreciated the spacious suite, but I think future guests should be prepared for some inconsistencies.
Rooms
6.0
The room was spacious and clean, but it felt outdated and lacked some necessary details like adequate lighting in the living area.
Service
5.0
While some staff were helpful, I faced confusion with charges during my stay which was quite disappointing.
Location
8.0
The location is convenient, making it easy to access local attractions and restaurants, which I appreciated.
Dining
9.0
The breakfast buffet was excellent with a good variety of freshly prepared items, which enhanced my mornings.
Facilities
5.0
Facilities like the indoor pool were a nice addition, but the overall ambiance felt tired and in need of updates.
Spotless room
Dated decor
Peter
United States of America,
October
2024
6.6/10
I had a mixed experience at Embassy Suites Concord. While the initial amenities and breakfast were up to par, my spa experience left a lot to be desired. I was disappointed by the value for money, especially given the price point. However, the hotel itself was clean and had a pleasant atmosphere overall.
Rooms
7.0
The suite was spacious, featuring a separate living area with a microwave and refrigerator, but the decor felt outdated compared to other Embassy Suites I've stayed at.
Service
5.0
Service was inconsistent; while some staff were friendly, I encountered rudeness when asking about room key issues.
Location
7.0
The location is decent with easy access to local attractions, but it doesn't offer any unique sites right nearby.
Dining
8.0
Breakfast was a highlight with a good variety, but it didn’t quite make up for other dining disappointments during my stay.
Facilities
6.0
The hotel features a nice lobby and good spa offerings, but the spa area itself was less impressive than expected.
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